By purchasing products from our website, you agree to these terms and conditions.



Our website gives our customers a secured and easy online purchase of our products.

You may buy any product shown on the site as long as its not marked " sold out".

Payment for all orders must be made by credit or debit card.

We will ensure that the order will be delivered according to the time written on the order.

We aren’t responsible for any delayed deliveries due to events beyond our control.

The delivery will be sent only to the address that appears on the order as "Shipping Address".

Purchasing of our product can be done online only.

Prices include VAT but exclude delivery costs.

We leave ourself the right to cease products sale at any time.


Customer Service

You may contact us by email or by leaving a message on the website under "Contact us" page.



The warranty period is different for each product.

We aren’t responsible for damage caused by third party to a product excluding cases where the damage was caused on our behalf.


Data Security

We take all precautions to protect customer information.

Personal data will not be used other than providing the customer with the requested information and services.

In cases beyond our control, we will not be responsible for any damages if the information is lost or stolen.


Intellectual Property

All the content in our website is PALMAT-EU's Intellectual Property.

It's forbidden to copy or advertise any content from our website, unless formal permission is given.